New tool gives owners, managers, dealers ability to view operator’s display remotely
Customers and dealers can view the display screens of equipment in the field from their farm or home office using Remote Display Access.
OLATHE, Kan., June 29, 2012 — As farmers integrate more precision technology into their equipment and operations, the ability to remotely supervise and support those field operations becomes even more important to both farmers and dealers. To provide that support, John Deere introduces Remote Display Access, which allows users to view the operator’s display screen on their John Deere equipment.
By using an Internet-connected device, users with Remote Display Access can view the operator’s GreenStarTM3 2630 Display screen, which helps them to identify any problems, assist the operator in navigating the steps needed to resolve an issue or ensure correct settings and machine operation. According to Dave Mulder, product manager, John Deere Intelligent Solutions Group, as part of the growing suite of JDLinkTM telematic products, Remote Display Access improves communication and offers faster resolution of problems to increase equipment uptime and operational performance in the field.
“The major benefit of Remote Display Access is the ability to give farm owners, managers, and equipment dealers the ability to remotely view the display screen to see exactly what the operator sees in the cab to ensure that the equipment is operating correctly, provide training or to trouble shoot issues,” Mulder says. “Having remote access to this real-time information saves unnecessary trips to the field; improves service from dealers; and increases the productivity of the equipment and field operations.”
To operate Remote Display Access requires the GreenStarTM 3 2630 Display; JDLink Modular Telematics Gateway (MTG) hardware with the latest updates;
JDLink subscription with Remote Display Access; and an ethernet cable to connect the display to the MTG.
“Remote Display Access is very simple to use,” Mulder adds. “From a remote computer, tablet or smartphone, users can log in to JDLink.com or MyJohnDeere.com and navigate to the Remote Display Access link that connects to the display in the cab of the equipment they select. The actual live operator’s view of the display data is sent via wireless cellular data connection from the MTG to the John Deere communications network, which the remote user can access from their device.”
In addition, displays from multiple machines can be viewed at the same time, and multiple remote users can view the same operator’s display if a remote desktop sharing program is used. Remote Display Access is compatible with most web browsers, such as Microsoft Internet Explorer 7.0, Google Chrome and Apple Safari 5.0.
For more information on Remote Display Access and other JDLink products and services, visit www.JohnDeere.com.