Source: ADM Crop Risk Services
DECATUR, Ill. January 14, 2013 — Archer Daniels Midland Company (NYSE: ADM) Crop Risk Services (CRS) today released a new Apple iPad® app called AerosExpress –AgentTM. This new application is packed with a number of powerful tools to assist insurance agents who are on the move, allowing them to provide faster, more efficient delivery of crop insurance service for ADM CRS customers.
“We’re currently in the midst of a historically large volume of claims due to the drought we experienced across the country last summer,” said Greg Mills, president of ADM CRS. “AerosExpress – Agent is just the latest example of how ADM CRS is continuing to invest in technology to streamline and enhance our processes so every step of the process is shortened for our customers.”
With the new app, which is only available to ADM CRS agents, agents will easily be able to:
- View policy and claim information.
- Create and edit documents with fillable forms.
- Locally store, batch download and search documents.
- Electronically sign documents, including MPCI applications, acreage reports and production/yield reports.
- View, edit, print, save and email documents available in the ADM AerosTM System, including confirmation of coverage, schedule of insurance and more.
The AerosExpress – Agent application is installed directly on the Apple iPad® device, so agents can create, edit and sign documents offline, and then upload them to the ADM Aeros System whenever it’s most convenient. The ADM Aeros System is an easy-to-use processing system that integrates all of the functions of claims, mapping and document management for ADM CRS agents, adjusters and customers.
Like other Aeros System products, AerosExpress – Agent was developed by ADM’s own software engineers. Previously, ADM CRS introduced an AerosExpress – AdjusterTMApple iPhone® app in March 2012. The application allows ADM CRS adjusters to view and organize claims, take photos of damaged crops, map damaged acres of the field, find contact information and take notes after a call. It also uploads all of the information into the Aeros System, which is then accessible by the insurance agent.
“Our entire line of Aeros System products is helping ADM CRS meet the increased demand for crop insurance claims this year,” added Mills. “Our goal is to get claims filed and checks to customers as quickly as possible.”