Service and Support

Day in the Cab

Strengthening Customer Rapport Cultivates Sales & Service Opportunities

A proactive approach to preparing farmers for peak seasonal needs is the priority of Lanty “Spud” Armstrong, precision farming manager of Ag Technologies in Rochester, Ind.
Life as a precision technician during the winter months may yield fewer calls from distressed customers over the course of a week, but the unpredictable nature of the job can still call for a demanding day with hundreds of miles on the road.
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Expanding Precision Services Through an Agronomic Outlet

Sinclair Tractor’s Yield Force team brings a fresh approach to data-driven support, but there are multiple entry points into the agronomic service arena for dealers.
While the Yield Force agronomic service team was already in year 7 with Sinclair Tractor when agronomic consultant Ethan Smidt joined as the third member in 2015, the late arrival didn’t mean the service provider was well established across the eastern-Iowa landscape.
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Expanding ROI Through Test Plot Practices

Test plots serve as a platform for dealers to conduct experimental research, equipment demonstrations and employee training opportunities: pillars for which ROI can be better proven to customers.
Some dealers are portraying value in the form of test plot investments: A field (or series of fields) under dealership control where experiments or customer showcases are conducted with equipment and services.
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