Service & Support

[Video] Implementing Data Analytics in the Precision Department

nnewman@lessitermedia.com — Sat, 13 Jun 2026 08:00:00 -0400

Omar Porras, southern region precision ag manager for 24-store John Deere dealer Stotz Equipment, explains how his team is working with data analytics specialists to generate reports for their customers.

[Video] Keys to Developing Long-Term Relationships with Customers

nnewman@lessitermedia.com — Fri, 12 Jun 2026 08:00:00 -0400

Jake Nordenberg, precision ag specialist for 24-store John Deere dealer Stotz Equipment in Buckeye, Ariz., shares some of his strategies for developing long-term relationships with customers, including impromptu visits and lunch breaks.

[Video] Getting Creative with New Technology on Customers’ Farms

nnewman@lessitermedia.com — Tue, 09 Jun 2026 08:00:00 -0400

Jake Nordenberg, precision ag specialist for 24-store John Deere dealer Stotz Equipment in Buckeye, Ariz., details how his team gets creative with a drone to overcome regional challenges with precision technology.

[Podcast] AGCO, CNH & Kubota Leaders Discuss All Things Precision

nnewman@lessitermedia.com — Fri, 29 May 2026 07:00:00 -0400

On this episode of the Precision Farming Dealer podcast, brought to you by Ag Express, a trio of OEM leaders sit down for a panel discussion about all things precision ag.

Vi by visorPRO Unveils Vi 3.0: Next-Generation AI Powering Dealership Efficiency & Profitability

Tue, 26 May 2026 15:00:00 -0400

Vi by visorPRO, the AI-powered aftermarket platform built for equipment dealerships, today announced the launch of Vi 3.0: the largest capability upgrade since the platform’s launch in 2023.

How John Deere Expert Alerts Help Manage a Machine’s Lifecycle

Tue, 26 May 2026 12:00:00 -0400

"Alerts are most powerful when combined with core machine data — hours, location, oil sampling and other health indicators — to see patterns that aren’t obvious from a single code," says RDO Equipment Co. director of connected support Jake Livingston in this guest blog.

24-Store Deere Dealer Goes All in on AI & Data Analytics

nnewman@lessitermedia.com — Sat, 23 May 2026 00:00:00 -0400

Stotz Equipment embraces AI as a tool to boost efficiency & customer service across precision & data analytics departments

SkimTurf Management & Stotz Equipment Collaboration to Advance Precision Turf Management Across Southwest U.S.

Wed, 20 May 2026 00:00:00 -0400

Through this collaboration, Stotz Equipment will help distribute the SkimTurf platform, enabling superintendents to transform agronomic insights into targeted field applications using GPS-enabled equipment.

Spring Is Here: Are You Ready to Fly Your Drone Legally?

Sat, 09 May 2026 00:00:00 -0400

Spring has arrived and drones are back in the sky. Before you launch, it’s important to make sure you’re operating within the law.

[Podcast] ‘Stotz GPT’: 24-Store Deere Dealer Embraces AI & Data Analytics

nnewman@lessitermedia.com — Tue, 05 May 2026 07:00:00 -0400

On this episode of the Precision Farming Dealer podcast, brought to you by Ag Express, we catch up with Layne Richins, chief technology officer for 24-store John Deere dealer Stotz Equipment.

[Podcast] Precision Specialists Take New Tech for a Real-World Spin

nnewman@lessitermedia.com — Thu, 23 Apr 2026 07:00:00 -0400

On this episode of the Precision Farming Dealer podcast, brought to you by Ag Express, we shadow PrairieLand Partners precision specialists Jonathan Born and Bryan Berggren in the field.

Vi by visorPRO Launches AI-Powered Story Writing Assistant

Mon, 20 Apr 2026 00:00:00 -0400

The Story Writing Assistant enables service teams to capture notes via voice-to-text, typed input, or screenshots, and instantly transforms them into complete service stories with clear complaint, cause and correction.

[Video] Ballweg Implement Precision Team Prepares for #Plant26

kschmidt@lessitermedia.com — Mon, 13 Apr 2026 00:00:00 -0400

Sheila Jaeckel from Wisconsin John Deere dealer Ballweg Implement's precision ag department prepares customers by cleaning up data and setting up information in operation centers.

[Podcast] Talking Shop with 3 Precision Specialists from Different Regions & Brands

nnewman@lessitermedia.com — Fri, 10 Apr 2026 08:00:00 -0400

On this episode of the Precision Farming Dealer podcast, brought to you by Ag Express, we sit down with 3 precision specialists for a panel discussion about their daily routines, challenges and goals.

RDO Equipment Co., SurePoint Team Up to Train Farmers on Autonomy & Liquid Application Systems

Tue, 07 Apr 2026 00:00:00 -0400

RDO team members partnered with John Deere and SurePoint to train farmers on precision agriculture solutions as they face uncertainty in the coming application and tillage passes.

Dealer Lessons from the Field: How Rocky Mountain Equipment Solves Service Problems Faster

Fri, 03 Apr 2026 00:00:00 -0400

Service managers field calls from frustrated customers, support technicians diagnosing machines in the field and help newer staff navigate unfamiliar equipment. But what happens when the service manager isn’t a mechanic by trade?

[Video] Gripp Rendezvoo Introduces Equipment Relationship Management

nnewman@lessitermedia.com — Thu, 02 Apr 2026 08:00:00 -0400

Fresh off winning an AE50 Award for Outstanding Innovation, Tracey Wiedmeyer (Gripp CEO) gives us the scoop on Gripp Rendezvoo, the world’s first Equipment Relationship Management (ERM) platform.

Independent Dealer Shares Tips for Getting the Most Out of Customer Events

nnewman@lessitermedia.com — Mon, 09 Mar 2026 00:00:00 -0400

Pete Youngblut, owner of independent dealership Youngblut Ag, identifies 3 different types of customer events to engage their audience.

Pondering the Potential of Smart Glasses on the Farm & at the Dealership

nnewman@lessitermedia.com — Mon, 02 Mar 2026 15:00:00 -0500

Noah Newman stops by a Best Buy on his lunch break to check out the Meta AI Glasses he's been hearing all about. Could these smart glasses be potential game changers for farmers, technicians and precision specialists?

[Video] Beyond the Boom: Exploring the Future of Sprayer Tech