Charging for precision support is a shared challenge among many dealers, and overcoming customer skepticism and proving a return on investment are goals of Kevin Powell, territory sales manager with Southern States Cooperative. He shares his approach to breaking into a billable service model and how proving ROI translates to retention.
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Go behind the scenes with Chad Baker, co-owner of Baker Precision Planter Works in Orangeville, Ill., as he hits the road for on-farm visits and pre-season maintenance checkups. Baker helps a first-generation no-tiller prepare for planting season, and later runs into a couple big challenges with a customer’s new, high-speed, 24-row planter.
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