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Planning for a Successful Customer Service Strategy in 2020

[Podcast] Exploring the Customer Experience Strategy

In the first topic of this podcast, brought to you by AgriSync, we explore is the customer experience. What is the customer experience? What is the difference between customer support and the customer experience? Where do you even start when trying to create the customer experience?
In the first topic of this podcast, brought to you by AgriSync, we explore is the customer experience. What is the customer experience? What is the difference between customer support and the customer experience? Where do you even start when trying to create the customer experience?
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[Podcast] Conversations with Ag Equipment’s Entrepreneurs: Horsch CEO Michael Horsch

In this episode of the <em>Precision Farming Dealer</em> podcast, sponsored by Osmundson Manufacturing, Editor Mike Lessiter sits with the first German-based manufacturer in this series Michael Horsch, of Horsch, a global manufacturer of seeding, tillage and spraying equipment that you may know by the brand names of Joker high speed discs, and Maestro planter.
In this episode of the Precision Farming Dealer podcast, sponsored by Osmundson Manufacturing, Editor Mike Lessiter sits with the first German-based manufacturer in this series Michael Horsch, of Horsch, a global manufacturer of seeding, tillage and spraying equipment that you may know by the brand names of Joker high speed discs, and Maestro planter.
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John Deere, Claas, CNH Industrial & 365FarmNet Form ‘DataConnect’

Farmers and contractors operating fleets of machinery from different brands will in the near future be able to securely exchange and view machine data through a common interface called DataConnect. In addition, they will be able to control and monitor their entire machinery fleet using their preferred telematics platform, without having to switch portals or manually transfer data from one system to another.
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Raven Acquires Smart Ag; Adds Another Autonomous Tech Firm

Raven Industries (NASDAQ:RAVN) isn’t wasting any time in getting its recently announced strategic plan to invest in autonomous farming technology off the ground. The company announced that is has acquired Smart Ag Inc., a technology company that develops autonomous farming solutions for agriculture.
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Raven Industries to Acquire Majority Share in Dot Technology

Dot Technology Corp. announced that it has entered into an agreement wherein Raven Industries, a manufacturer of agriculture technology with a focus on autonomous farming, will acquire majority ownership of Dot. Funds will be used to support the continued commercialization and evolution of the Dot Power Platform and Dot Ready Implements.


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