AGRISYNC – Remote Support App
Tech Specs: AgriSync is the first remote support app for agriculture. It helps subject matter experts provide better service to their farmer customers when breakdowns occur or decisions need to be made. Live video capability helps advisors see exactly what the farmer sees, bringing speed to resolution. The mobile remote support tool also helps advisors stay organized, track their time and manage their help requests through a ticketing system and obtain instant feedback from customers about the quality of service they received.
The platform enables farmers and advisors to hold ‘see-what-I-see,’ field level support discussions and utilizes the best mobile video chat technology. The app provides the ability for farmers to connect with advisors from multiple companies in a single, simple interface and robust enterprise-level customer support features for advisors to better track and measure their success.