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In the third podcast with AgriSync, we look at what it takes to provide superior remote support. As ag businesses grow, territories get larger, and customers have more demands, the ability to be physically present for customers becomes increasingly difficult.
There simply aren’t enough hours in a day to provide the in-person support you would like. To take a closer look at this, we talk to the team at HTS Ag.
Adam Gittins, General Manager, Cody Vanderholm, Precision Ag Advisor, Zach Meister, Precision Ag Advisor share their insights as we explore what they are doing to support their customers whether they are 5 minutes or 5 hours away.
The Planning for a Successful Customer Service Strategy in 2020 podcast series is brought to you by AgriSync.
In this series, AgriSync speaks to industry and topic experts about different elements of customer support. Ranging from improving your customer communication to hiring new employees and finding ways to measure customer satisfaction, listeners will be given insights that help elevate their customer service game.
Intro Music: Sounds Like Sander - Join The Parade
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