REECE, Mich — P&C Ag Solutions has partnered with AgriSync to further the company’s commitment to providing excellent service and support to area farmers. Through the AgriSync service management tool, P&C Ag Solutions’ expert advisors can deliver additional support and problem solving remotely through any smartphone.
This provides another method to help their farmer customers solve problems, make decisions and maximize uptime.
P&C Ag Solutions was founded in 2000 with the goal of providing a high-level of expertise in agronomy and technology. They have also become experts in the emerging area of precision agriculture technology, specifically precision planting, providing farmers the latest technology and advancements on the market.
AgriSync is the first remote support app for agriculture. It enables live video calling, which will assist technicians and subject matter experts in providing better service to their farmer customers when breakdowns occur or decisions need to be made. The live video technology allows the advisor to see exactly what the farmer sees to help bring speed to resolution.
Within the app, advisors can organize and manage their help requests through a ticketing system and obtain instant feedback from customers about the quality of service they received. ￼P&C Ag Solutions has introduced AgriSync to current customers and is utilizing this new technology within their service plance and service calls.
Read more about P&C president Mike Houghtaling, featured in Precision Farming Dealer's Day in the Cab series.
Learn more about how precision dealers are utilizing remote service and telematic tools to advance their precision business.