Items Tagged with 'remote service'

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Kim Schimdt

Battling Burnout & Building Stability

Customer service and experience are important to every dealership, but what about when that experience comes at the expense of your precision staff? The topic of burnout is nothing new but continues to be something precision staffs are faced with. During a roundtable discussion at this summer’s Dealership Minds Summit, a group of dealers came to the consensus that call volume is the leading cause of burnout for their precision teams.  


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Tracking Vehicles to Increase Service Efficiency

Brice Hennings, precision specialist with Central Illinois Ag in Clinton, Ill., discusses the dealership’s addition of vehicle tracking to improve communication among service techs, precision specialists and salespeople, as well as increase farm customer service efficiency.
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Precision Farming Dealer

  • 10th Annual Awards Program Honors Top North American Dealer
  • Day In The Cab: Communication Critical to Present & Future Precision Service & Sales
  • Which of Your Customers Were Early Adopters of Precision Technology?
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