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Matt Rohlik, integrated solutions manager with Haug Implement in Willmar, Minn., talks about checking the reflectivity of a customer's RTK signal and diagnosing the cause by climbing the tower and changing out a faulty coaxial cable.

This video is brought to you by Intuicom.

Read from my journal of the day in this article from the Winter 2015 edition of Precision Farming Dealer:

Stellar Customer Support Breeds Precision Profitability

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