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In the sixth and final podcast with AgriSync, Michael Kremer sits down with Casey Niemann, Founder of AgriSync, to discuss technology's role in the customer experience.

Managing the customer experience has always been a priority, and sometimes a challenge, among companies that want to thrive.

Although the need for a positive customer experience hasn't changed, the way in which we address it continues to evolve. 

Technology has helped pave the way for a more effective customer relationship, allowing those who manage the customer experience to work smarter.



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The Planning for a Successful Customer Service Strategy in 2020 podcast series is brought to you by AgriSync.

More from this series

In this series, AgriSync speaks to industry and topic experts about different elements of customer support. Ranging from improving your customer communication to hiring new employees and finding ways to measure customer satisfaction, listeners will be given insights that help elevate their customer service game.

Intro Music: Sounds Like Sander - Join The Parade