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As the ag industry adjusts to the new reality in the midst of the coronavirus impact, dealerships are looking to creatively and safely maintain service and support for farm customers.

Arizona-based Stotz Equipment, a 25-store John Deere dealership with additional locations in California, Colorado, Idaho, Nevada, New Mexico, Utah and Wyoming, is one of many operations that have modified store policies to adhere to social distancing recommendations.  

Changes implemented by Stotz Equipment in response to COVID-19 include, travel restrictions, employees being asked if they are not feeling well to work from home if possible and limited exposure to customers, requiring scheduled appointments with customers and permission to come onto the farm.

In today’s Precision Farming Dealer podcast, we share excerpts from my conversation with Layne Richins, precision ag manager, who discusses how he and his team are communicating internally with each other and with customers, while also delivering innovative solutions.

 
Listen to past podcasts

Intro Music: Adam Selzer - True North

Interlude Music: Alialujah Choir - Little Picture (Instrumental)