While eliminating service stress during busy season seems almost impossible, there are creative ways to prevent burnout and put valuable hours back on the clock.

“This year we decided to go full force with the planter inspections because of all the failures we were seeing during the growing season,” says Abby Weltzien, service & parts manager of Swiderski’s precision farming department in Mosinee. “We wanted to drive home the importance of it to the customers and help educate them on the issues they could run into if they don’t fix certain problems with their planter.”

Drawing on diverse experience in the farm equipment industry, John Cooper, precision farming manager with Swiderski Equipment, provides customers with a versatile, innovative service experience.

As much troubleshooting as precision specialists do in the field, they often need to travel with an arsenal of cables, clamps, switches and fuses. Spending time on the road with specialists, I’ve learned that they need to expect the unexpected and be prepared for it.