While eliminating service stress during busy season seems almost impossible, there are creative ways to prevent burnout and put valuable hours back on the clock.
Swiderski Equipment’s precision farming department required postseason planter inspections, helping farmers get precious time back that would have otherwise been lost to extensive maintenance during growing season.
“This year we decided to go full force with the planter inspections because of all the failures we were seeing during the growing season,” says Abby Weltzien, service & parts manager of Swiderski’s precision farming department in Mosinee. “We wanted to drive home the importance of it to the customers and help educate them on the issues they could run into if they don’t fix certain problems with their planter.”
A proactive approach to troubleshooting technology problems even before they occur can minimize the time spent on a customer’s farm during the busiest times of year. Selling and supporting a variety of precision service packages allows John Cooper, precision farming manager with Swiderski Equipment to increase efficiency and profitability when in the field.
Planning for the unexpected comes with the territory for precision specialist. For John Cooper, precision farming manager with Swiderski Equipment, being able to draw on 8 years as a farm equipment mechanic is an asset to overcoming mechanical obstacles encountered during a precision installation.
When troubleshooting technology, one of the keys to getting paid for service time is accurate documentation. For John Cooper, precision farming manager with Swiderski Equipment, he uses a mobile app to clock in and out of time spent on a customer’s farm and to create an invoice for the service visit.
As a precision farming business grows, equipment dealerships may decide to make this area an independent revenue stream. This is the approach Swiderski Equipment and precision farming manager John Cooper took with its precision business, seeing revenue triple to close to $1.5 million during the last 5 years.
Precision specialists tend to be busy year-round, but when it comes to training new employees, planting season is often an excellent test of stamina, problem-solving skills and technological aptitude. As the precision farming manager for Swiderski Equipment, John Cooper understands the seasonal rigors of long-hours, increased responsibility and the need for constant communication with new hires.
Drawing on diverse experience in the farm equipment industry, John Cooper, precision farming manager with Swiderski Equipment, provides customers with a versatile, innovative service experience.
Drawing on diverse experience in the farm equipment industry, John Cooper, precision farming manager with Swiderski Equipment, provides customers with a versatile, innovative service experience.
As much troubleshooting as precision specialists do in the field, they often need to travel with an arsenal of cables, clamps, switches and fuses. Spending time on the road with specialists, I’ve learned that they need to expect the unexpected and be prepared for it.
Here in the Technology Corner today, we’re talking about the PTx OutRun autonomous platform — a retrofit kit that enables autonomous grain cart, and now more recently, tillage operations.
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DigiFarm VBN is a proven leader in providing RTK Correction Services across the Midwest and beyond, via cellular based RTK network. We have been in business since 2011 working with farmers, Ag retailers, and precision Ag dealers
We leverage our years of experience and industry knowledge to deliver solutions that keep you moving forward. For more than 30 years, our team of entrepreneurs and technicians have focused on understanding the hurdles you face. Then we brainstorm possibilities. Whether it’s offering a replacement part, repairing parts that aren’t working or creating custom solutions for your challenge. We’re experts in ag equipment electronic parts and systems. But more importantly, we make connections to keep your operation moving forward.