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In the fourth podcast in this series brought to you by AgriSync, we look at how to deliver adverse communications.

Giving customers good news is easy, but delivering bad news is not.

In this podcast we start by talking about what effective communication looks like and then talk about different tactics and techniques when having to deliver adverse news to customers. 



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The Planning for a Successful Customer Service Strategy in 2020 podcast series is brought to you by AgriSync.

More from this series

In this series, AgriSync speaks to industry and topic experts about different elements of customer support. Ranging from improving your customer communication to hiring new employees and finding ways to measure customer satisfaction, listeners will be given insights that help elevate their customer service game.

Intro Music: Sounds Like Sander - Join The Parade