Items Tagged with 'customer satisfaction'

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Planning for a Successful Customer Service Strategy in 2020

[Podcast] Measuring the Customer Experience

In the fifth podcast with AgriSync, we talk about measuring the customer experience. If you can't measure customer experience, you can't manage it. In agriculture, customer experience largely depends on relationships and loyalty.
In the fifth podcast with AgriSync, we talk about measuring the customer experience. If you can't measure customer experience, you can't manage it. In agriculture, customer experience largely depends on relationships and loyalty.
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Planning for a Successful Customer Service Strategy in 2020

[Podcast] Delivering Adverse Communication

In the fourth podcast by AgriSync, we talk about what effective communication looks like and then talk about different tactics and techniques when having to deliver adverse news to customers.
In the fourth podcast from AgriSync we start by talking about what effective communication looks like and then talk about different tactics and techniques when having to deliver adverse news to customers.
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