Vi by visorPRO, the AI-powered aftermarket platform built for equipment dealerships, today announced the launch of Vi 3.0: the largest capability upgrade since the platform’s launch in 2023.

Vi 3.0 introduces a new level of intelligence, transforming how equipment dealerships use aftermarket information in daily operations. Powered by agentic AI, Vi moves beyond surfacing information to determining how to approach a problem, gathering relevant data from manuals, work orders, and internal knowledge to deliver a single, clear, source-backed recommendation that drives faster, more profitable decisions.

Equipment dealerships face constant information pressure, making high impact decisions with incomplete, inconsistent, and fragmented data. This leads to time lost searching and second guessing, reduced service quality and efficiency across roles, and missed revenue.

Vi 3.0 addresses this by delivering clear, actionable answers across the workflow.

Customer service and sales teams respond faster with more accurate information, strengthening customer relationships. Parts teams identify the right components the first time, reducing costly delays. Technicians diagnose and troubleshoot with greater speed and precision, capturing more billable hours. Warranty and administrative teams produce more complete, consistent documentation, reducing write-offs. Management gains clearer visibility into job patterns and performance to make confident, revenue-informed decisions.

“This upgrade changes how decisions get made inside equipment dealerships,” said Brock Moir, Chief Product Officer, Vi by visorPRO. “Vi 3.0 helps teams move from searching for information to acting on it with clarity, consistency, and speed. That shift has a direct impact on revenue.”

“Vi 3.0 is such a powerful tool that helps with many things: specs and capacities, diagnostics, job estimates, parts lookup, and more,” said a Dealership Operations Manager. “It’s my first stop shop for technical questions and so many other uses too.”

Vi 3.0 advances how manuals, work orders, and internal knowledge are analyzed and applied through each dealer’s own secure knowledge vault. Teams can search across models and combine machine and attachment context in one query. When internal data is limited, Vi expands results with clearly labeled web sources, while converting technician notes into complete work order stories in seconds.

By bringing together advanced reasoning, broader context, and more capable workflows, Vi 3.0 is built to power confident decisions and stronger revenue throughout the dealership.

Equipment dealers can see Vi 3.0 in action by booking a demo.

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