The 2022 recipient of Precision Farming Dealer’s 10th annual Most Valuable Dealership is Jenner Precision in Fairbury, Ill.

Autonomy is an evident theme in the list of the highest read, watched and listened to items posted to the Precision Farming Dealer website in 2021. Discover what lessons and information dealers from across the country were most interested in this year. 

ExpertConnect, the John Deere-branded version of AgriSync's ticketing and remote support service, will expand following the acquisition, and the current AgriSync brand and services will be sunset.

Dealers have to understand the customer’s business, its challenges and its opportunities when helping them choose new precision agriculture products. For customers to truly find value in the data they're collecting, they need the right tools and processes in place.

The COVID-19 pandemic gave GPS Ontario the opportunity to use Trimble's TeamViewer as a remote training solution, and it's something the dealership plans to continue post-COVID. When the Trimble GFX display is connected to the internet, the app allows a service technician to see what’s on a farmer’s screen and even push the buttons to configure or calibrate displays remotely.

Customer service and experience are important to every dealership, but what about when that experience comes at the expense of your precision staff? The topic of burnout is nothing new but continues to be something precision staffs are faced with. During a roundtable discussion at this summer’s Dealership Minds Summit, a group of dealers came to the consensus that call volume is the leading cause of burnout for their precision teams.