When walking into equipment dealerships, it’s usually easy to spot the precision farming products, often in the form of an auto-steer system display or an interactive monitor set up to walk customers through a tutorial on the showroom floor.
Having grown up in a generation fed an abundance of eye opening and eye rolling science fiction fodder, I’ve gotten a pretty diverse taste of what the future of the world was supposed to look like by now.
Although I always see some familiar faces when attending precision farming trade shows and conferences, there are a growing number of new ones at each event, particularly focused on offering data management services.
One of the frequent observations I’ll hear from precision farming dealers is that customers rarely utilize the full potential of their technology after purchase. During demonstrations, dealers can showcase multiple features of a product or system, but once farmers get into the field — especially during planting and harvesting — they tend to focus on one, maybe two aspects of the technology.
During dealership visits, it’s always educational to get a guided tour of the business and learn about recent enhancements, whether it’s a new product line, building updates or staff additions.
Seeing precision farming technology in action is always a thrill — whether it’s sitting in the tractor cab getting hands-on experience with a new auto-steer system or observing a dealer demonstration for customers.
Like many of my childhood friends, I grew up with an appreciation for nature and I cut my teeth as member of our local Boy Scout troop. I can still picture my mom sewing every one of those merit patches onto my uniform, which she recently found and returned to me, for sentimental reasons.
In a rapidly evolving precision landscape, dealers must go beyond the sale to build long-term relationships with customers. And of course, clinics and demo days are great ways to drive customer engagement.
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