“For a while, it was hard to actually get out of the office because we were processing so many orders,” Ryan Seger says. “But now, with the slowdown, we’re going to have to be more proactive with customers and working with them directly at their farms. We’ll be on the road a lot more.”
There is a strategic approach to sales where building relationships and trust with customers is just as important as the numbers and machinery itself — especially when navigating appraisals and trade-ins.
Sara Loritz, parts technician at Vanderloop Equipment in Brillion, Wis., estimates that she spends 75% of her time at work talking with customers, whether on the phone or in person.
Robb Vanderloop, CFO and Co-Owner of Vanderloop Equipment, talks about the current state of precision features in equipment and the challenges that a fully autonomous system must overcome before it can become a viable option.
“Things are way ahead of schedule,” says Johnson Tractor precision specialist Dave Thompson, who can now shift from service to sales mode with the extra time on his hands. “We have customers that are done already and it’s not even November yet. I’ve yet to talk to anybody that’s not happy with their yields.
Sitting in the stands at Camp Randall Stadium (the home of the Wisconsin Badgers) watching an ag machinery OEM advertise to a crowd of mostly suburban folk makes me “see red.”
The tale of the Pitcher Whisperer immediately reminded me of a recent interview I did with Vanderloop Equipment's Mark Vanderloop, who I’ll call the “Tech Whisperer” of the 3-store AGCO dealership.
From technician to service manager to now chief technology officer, Layne Richins has pretty much seen it all in his 20-plus year career with Stotz Equipment. And now he’s at the forefront of implementing AI at the 24-store John Deere dealership.
DigiFarm VBN is a proven leader in providing RTK Correction Services across the Midwest and beyond, via cellular based RTK network. We have been in business since 2011 working with farmers, Ag retailers, and precision Ag dealers
We leverage our years of experience and industry knowledge to deliver solutions that keep you moving forward. For more than 30 years, our team of entrepreneurs and technicians have focused on understanding the hurdles you face. Then we brainstorm possibilities. Whether it’s offering a replacement part, repairing parts that aren’t working or creating custom solutions for your challenge. We’re experts in ag equipment electronic parts and systems. But more importantly, we make connections to keep your operation moving forward.
Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.