Service & Support

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10 Precision Dealer Tips for Agronomy Acclimation

Hear applicable examples from top-tier managers as agronomic service becomes increasingly commonplace at precision dealerships.
As the 2018 Precision Farming Dealer Benchmark Study reports, dealerships are becoming less dependent on hardware sales and turning more to service-related revenue streams — including agronomy and data management — at considerable year-over-year rates. Respondents from the study appear to have taken notice, as nearly half require internal agronomic training for precision specialists (more than double from 2016).
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Precision Farming Dealer Editors Compile Key Takeaways from InfoAg 2018

Data Management, agronomy and ROI considerations reflected as significant trends through product and service announcements at the St. Louis event.
Here are the top precision products and trends discovered by Precision Farming Dealer editors at InfoAg 2018, hosted at the Union Station Hotel in St. Louis, Mo., this week.
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Day in the Cab

Embracing Customer Diversity Delivers Customized Service Solutions

A problem-solving mentality, persistence and patience are service principles Devyn Van Camp brings to the job as Integrated Solutions consultant with Riesterer & Schnell.
Chaos is common during spring planting, and precision farming specialists are tasked with responding to technology emergencies, while also creating valuable in-season touch points with customers.
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2018 Benchmark Study

Training, Service Growth Remain Top Dealer Priorities

Customer education, employee stability and expansion of support revenue are primary targets to increase revenue now and in the future.
The last 6 years have seen both subtle and dramatic shifts in dealer priorities with precision business. For the first few years, hardware held a firm grip on the most promising areas for future profit, but there has been a gradual shift in where dealers see their greatest growth potential.
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Conversations in Ag

Training the New Wave of Precision Techs

Sitting among training implements on the ag campus of Fox Valley Technical College in Appleton, Wis., Zach Ward of Fox Valley Technical College and Joe Sinkula with 12-store John Deere dealership Riesterer & Schnell traded experiences — some shared — on preparing precision specialists for the rigors of an evolving industry.

Sitting among training implements on the ag campus of Fox Valley Technical College in Appleton, Wis., Zach Ward former instructor at Fox Valley Technical College and Joe Sinkula with 12-store John Deere dealership Riesterer & Schnell traded experiences — some shared — on preparing precision specialists for the rigors of an evolving industry.


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Tapping Into Precision Training Value: Moving Beyond a ‘Necessary Evil’

The manager of Agri-Service’s separately-branded precision farming arm shares tips for their top-performing customer training sessions — ones that farmers don’t want to miss.
Talking to industry people about their thoughts on customer training, one response was that customer events are a “necessary evil;” that customers expect it, so we do it. Another said, “We do them, but we don’t feel like we get anything in return from them.” And another said, “Our customers don’t remember anything that we teach them so why do them — what’s the point?”
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Precision Farming Dealer

  • 12th Annual Precision Award Program Honors Top North American Dealer
  • First Customer Contact Builds Trust & Strong Relationships
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