Bruce West, owner of West Enterprises, an independent precision ag hardware and software dealer in Erie, Ill., shares the secret to his success when it comes to developing strong relationships with customers.

Sabanto Vice President of Product Cory Spaetti takes us through the steps of operating an autonomous tractor from the field, and shares perspective on how the process frees up the operator to accomplish a wide array of tasks.

This visorPRO AI solution is designed to solve current dealership challenges by automating referenced responses to repeated queries with a “human-in-the-loop” approach, freeing technical experts to focus on more complex issues.

Veteran farmers Jim Leverich of Sparta, Wis., and Keith Wendte of Effingham, Ill., are two early adopters of precision technology.Leverich remembers using Ag Leader’s groundbreaking Yield Monitor 2000 in 1992, while Wendte recalls entering the precision arena around the same time with yield maps, GPS and grid soil sampling.

The service department is integral to generating revenue and driving customer satisfaction. However, taking a few steps to automate the department could result in gains in efficiency and add dollars to the bottom line.