As a single-store dealership, Youngblut Ag has built its reputation on reliability and service innovation. During this service visit, Owner Pete Youngblut discusses the value of referrals to open the door to new business and how to capitalize on those opportunities with consistent, efficient support.

Multitasking on precision service calls is standard procedure for Youngblut Ag. Owner Pete Youngblut typically will take the time to consult with customers on technology needs during a service visit, and in some cases, will tag team a job with another specialist to create additional sales opportunities.

Going above and beyond with standard precision service is a point of emphasis for Youngblut Ag to gain a competitive advantage and impress customers. Owner Pete Youngblut shares his secrets for prioritizing the small stuff during service visits and how those minor inclusions can contribute to long-term loyalty.

Getting into the planter row unit market, Youngblut Ag has carved out a profitable equipment niche, which has accelerated growth of complementary precision products. Owner Pete Youngblut shares the benefits of being able to offer a comprehensive planter system package to customers, and the importance of providing customizable options to avoid inefficiencies in the field.

Could 3-D printing revolutionize the parts and service department in the dealership of tomorrow? 3-D printing, also known as additive manufacturing, refers to the processes used to create a three-dimensional object in which layers of material are formed under computer control. It is already being used in a number of industries, and it’s likely that agriculture could be next. Robert Saik, author of The Agriculture Manifesto and founder of The Agri-Trend Group, thinks 3-D printing is one of the drivers that will shape agriculture in the next decade. He says the growth and adoption is going to be exponential, meaning adoption will start off slowly before it quickly becomes mainstream.

This will further enhance their grower-retailer relationship by making the direct connection between growers, retailers, sales personnel, and agronomy and analytics seamless.