Service & Support

Planning for a Successful Customer Service Strategy in 2020

[Podcast] Delivering Adverse Communication

In the fourth podcast by AgriSync, we talk about what effective communication looks like and then talk about different tactics and techniques when having to deliver adverse news to customers.
In the fourth podcast from AgriSync we start by talking about what effective communication looks like and then talk about different tactics and techniques when having to deliver adverse news to customers.
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Most Valuable Dealership 2020

8th Annual Precision Awards Program Honors Top North American Dealer

RDO Equipment Co. is Precision Farming Dealer’s Most Valuable Dealership for 2020.
The 2020 recipient of Precision Farming Dealer’s eighth annual Most Valuable Dealership is RDO Equipment Co., based in Fargo, N.D. In total, 18 U.S. and Canadian dealerships including large and small farm equipment dealership groups with precision departments, independent precision operations and co-ops were nominated by their farm customers, precision equipment suppliers and their own employees.
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Planning for a Successful Customer Service Strategy in 2020

[Podcast] Providing Effective Remote Support

In the third podcast with AgriSync, we look at what it takes to provide superior remote support. As ag businesses grow, territories get larger, and customers have more demands, the ability to be physically present for customers becomes increasingly difficult.
In the third podcast with AgriSync, we look at what it takes to provide superior remote support. As ag businesses grow, territories get larger, and customers have more demands, the ability to be physically present for customers becomes increasingly difficult.
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2020 Precision Farming Dealer Summit

Precision Progress: The Evolution from Specialist to ‘Systems Integrator’

Jim Henderson, executive partner with Exemplary Innovations Group, to deliver keynote dinner presentation at 5th Precision Farming Dealer Summit in St. Louis.
Jim Henderson, executive partner with Exemplary Innovations Group, to deliver keynote dinner presentation at 5th Precision Farming Dealer Summit in St. Louis.
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Collaboration & Compromise Solve Seasonal Chaos, Gain Competitive Edge

Willing to take risks rooted in a culture of professional trust, three precision stakeholders at Eis Implement share their secrets to success and stability.
Leadership of a precision farming business can take many forms and come from different places within a dealership. But it often takes a coordinated effort by ownership, management and specialists to create and sustain a productive culture.
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[Podcast] How Can You Become the ‘Value-Added Dealer?’

In this episode of the Precision Farming Dealer podcast, we share excerpts from my conversation with Jim Henderson, executive partner with The Exemplary Group, where he shares insight into how dealers can embrace a shifting precision business model.
In this episode of the Precision Farming Dealer podcast, we share excerpts from my conversation with Jim Henderson, executive partner with The Exemplary Group, where he shares insight into how dealers can embrace a shifting precision business model.
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[Podcast] Dissecting Independent Dealer Relationships

In this episode of the Precision Farming Dealer podcast, we share excerpts from conversations from the 2019 Farm Progress Show, from several precision farming manufacturers and dealers, who provide their perspectives of what it takes to succeed in the independent space, and where dealers and manufacturers are looking to take those business relationships in the future.
In this episode of the Precision Farming Dealer podcast, we share excerpts from conversations from the 2019 Farm Progress Show, from several precision farming manufacturers and dealers, who provide their perspectives of what it takes to succeed in the independent space, and where dealers and manufacturers are looking to take those business relationships in the future.
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Precision Farming Dealer

  • Getting Creative with Precision Technology in the Desert
  • OEM Leaders Share Roadmap for Precision Growth
  • Ag Autonomy’s ‘State of the State’


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