Service & Support

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Precision Farming Dealer Editors Compile Key Takeaways from InfoAg 2018

Data Management, agronomy and ROI considerations reflected as significant trends through product and service announcements at the St. Louis event.
Here are the top precision products and trends discovered by Precision Farming Dealer editors at InfoAg 2018, hosted at the Union Station Hotel in St. Louis, Mo., this week.
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Day in the Cab

Embracing Customer Diversity Delivers Customized Service Solutions

A problem-solving mentality, persistence and patience are service principles Devyn Van Camp brings to the job as Integrated Solutions consultant with Riesterer & Schnell.
Chaos is common during spring planting, and precision farming specialists are tasked with responding to technology emergencies, while also creating valuable in-season touch points with customers.
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2018 Benchmark Study

Training, Service Growth Remain Top Dealer Priorities

Customer education, employee stability and expansion of support revenue are primary targets to increase revenue now and in the future.
The last 6 years have seen both subtle and dramatic shifts in dealer priorities with precision business. For the first few years, hardware held a firm grip on the most promising areas for future profit, but there has been a gradual shift in where dealers see their greatest growth potential.
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Conversations in Ag

Training the New Wave of Precision Techs

Sitting among training implements on the ag campus of Fox Valley Technical College in Appleton, Wis., Zach Ward of Fox Valley Technical College and Joe Sinkula with 12-store John Deere dealership Riesterer & Schnell traded experiences — some shared — on preparing precision specialists for the rigors of an evolving industry.

Sitting among training implements on the ag campus of Fox Valley Technical College in Appleton, Wis., Zach Ward former instructor at Fox Valley Technical College and Joe Sinkula with 12-store John Deere dealership Riesterer & Schnell traded experiences — some shared — on preparing precision specialists for the rigors of an evolving industry.


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Tapping Into Precision Training Value: Moving Beyond a ‘Necessary Evil’

The manager of Agri-Service’s separately-branded precision farming arm shares tips for their top-performing customer training sessions — ones that farmers don’t want to miss.
Talking to industry people about their thoughts on customer training, one response was that customer events are a “necessary evil;” that customers expect it, so we do it. Another said, “We do them, but we don’t feel like we get anything in return from them.” And another said, “Our customers don’t remember anything that we teach them so why do them — what’s the point?”
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[Podcast] Sizing Up the Value of Big Data on the Farm

In this episode of the Precision Farming Dealer podcast, Jeremy Wilson, technology specialist with Crop IMS in Effingham, Ill., shares his experience as both a service provider and farmer crunching the numbers to make farm data a decision-making precision tool.
In this episode of the Precision Farming Dealer podcast, Jeremy Wilson, technology specialist with Crop IMS in Effingham, Ill., shares his experience as both a service provider and farmer crunching the numbers to make farm data a decision-making precision tool.
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Precision Farming Dealer

  • Getting Creative with Precision Technology in the Desert
  • OEM Leaders Share Roadmap for Precision Growth
  • Ag Autonomy’s ‘State of the State’


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